It All Started With a Bear. ❤️🧸
Every small business has a story, and ours began with something simple: a mother wanting a very special bear for her little girl.
By profession, I’m a nursing educator in a busy, inner-city emergency department. But my most important role is being a mom to my one-year-old daughter.
My love for plushies began before she was born and continued throughout my postpartum journey. Collecting became something that brought me happiness during a season of tremendous change. But there was one particular bear I had my heart set on getting for my daughter: the Harrods Pilot Bear.
There was just one problem. He was only available in person at Harrods in London.
Determined to bring him home, I hired a personal shopper to visit the store on my behalf. What started as a simple purchase quickly became something much bigger.
I began thinking about all the other parents, children, and collectors who had fallen in love with a special plushie but couldn’t travel halfway around the world to find it. Why should geography stand in the way of bringing home something that makes you happy?
And just like that, The Plush Concierge was born.
What began with one personal shopper in London soon grew into a small international network. We started sourcing from Harrods, Selfridges, Liberty, and independent boutiques throughout the UK. Then came Berlin, followed by Paris, and eventually Hong Kong.
Today, we have wonderful shoppers in each of these cities who help us find everything from hard-to-find retired favorites to exciting new releases and international exclusives.
And we’re still growing!
We’re now bringing The Plush Concierge beyond the online world and into local festivals and markets throughout the Washington, DC metropolitan area. I’m incredibly excited for the opportunity to meet fellow collectors, share our finds, and put faces to the names of the people who have supported us along the way.
But what makes this business especially meaningful to me is that it’s truly a family affair.
My daughter’s grandmother plays an important role behind the scenes, helping manage invoicing, orders, and the many little details that keep everything running. And while my daughter is still too young to understand any of this, I hope that one day she’ll want to be part of what we are building together.
Between being a mom, working in nursing education, and running a growing small business, my days are certainly full. But I genuinely love what I do, and I pour an incredible amount of time, energy, and heart into making The Plush Concierge something special.
Because at the end of the day, I’m a collector, just like you.
My own collection is filled with bunnies, bears, a handful of Amuseables, and, of course, some of those irresistible exclusives. I understand the excitement of tracking down a retired favorite, the anticipation of a new release, and the happiness of finally finding that one special plushie you’ve been searching for.
I also understand how frustrating it can be when something you love is only available thousands of miles away.
That’s why we do what we do.
The Plush Concierge isn’t simply about buying and selling plushies. It’s about making the seemingly impossible finds possible, connecting collectors with treasures from around the world, and sharing a little bit of happiness along the way.
To everyone who has trusted us with an order, recommended us to a friend, followed our journey, or supported our little business in any way, thank you. You are helping turn a simple idea into something I never imagined it could become.
And to those who are just discovering us, welcome! We’re so happy you’re here.
A little bit of London delivered to you — and now, a little bit of the world, too. 🌎❤️
And to think…
It all started because I wanted one very special bear for my little girl.